Truecaller now lets you hang up on scammers — on behalf of your family

Truecaller now lets you hang up on scammers — on behalf of your family

Caller identification platform Truecaller lately launched a new feature that lets one particular person develop into an admin of a family group, get alerts about fraud calls obtained by other members, and even end a name on their behalf if they believe a family member would possibly get scammed.

The company, which has over 450 million customers, first launched the feature in December in a handful of nations like Sweden, Chile, Malaysia, and Kenya. Truecaller said that after seeing promising outcomes, it determined to roll it out worldwide, including in India, the company’s greatest market. The feature is free, and customers can create teams even if they aren’t on a paid Truecaller plan.

Image Credits: Truecaller

With this feature, the tech-savvy member of a family or associates group can develop into the admin of an up to five-member group. Once the other members be a part of the group, the admin can get alerts about probably fraudulent calls those members obtain. If the admin believes that the name may hurt the member, they’ll remotely end the name as nicely. While the admin can get alerts for fraud calls when a member is utilizing iOS or Android, they’ll only end requires members on Android.

On Android, members can also grant permission to the admin to detect real-time exercise such as strolling or driving, battery level, and telephone sound settings (to test if the telephone is in silent mode). Truecaller said this is helpful for admins to maintain tabs on aged members and to only name them when they aren’t strolling or driving.

Image Credits: Truecaller

The admin can also block sure numbers and worldwide calling codes, and share a blocklist with group members.

Truecaller famous that the admin can’t see the non-spam name historical past or SMS historical past of group members.

“I think, unfortunately, all of us know somebody or another in our families or friends who have been impacted by fraud,” Kunal Dua, Chief Product Officer, at Truecaller, told TechCrunch over a name. “In that sense, it’s a fundamental shift for Truecaller in terms of what we’ve been focusing on as a problem,” he added.

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Image Credits: Truecaller

Last 12 months, Truecaller launched a voicemail feature for Indian customers that includes an AI assistant that listens for calls when a person is unavailable and gives a abstract of the transcript. The company is exploring an analogous AI strategy for family safety to probably alert the admin about what variety of fraud name a gaggle member is receiving.

The company is also exploring utilizing AI to display screen calls and robotically disconnect them when sure phrases related to scams are detected, such as “digital arrest” — a tactic through which perpetrators impersonate regulation enforcement officers to extract info or cash from name recipients.

In India, rip-off calls have risen over time and triggered monetary losses across the nation. Truecaller said that it recognized over 7.7 billion fraud calls last 12 months. Indian authorities have launched a number of initiatives, including a controversial coverage called SIM binding that may hamper the working of apps like WhatsApp and Telegram.

Truecaller is going through headwinds. Its inventory has dwindled by over 80% in the last 12 months. During its This autumn 2025 report, the company said that its EBDITA– a measure of working profitability — dipped 49% year-on-year, with advert income declining 31%. The company is also going through challenges from India’s Caller Name Presentation (CNAP) system, which shows the title of the caller as registered with their telephone provider. Truecaller has maintained that just displaying a caller’s title received’t scale back spam calls, arguing that its platform goes additional by providing community-based experiences.

“In India, there has been much talk about the imminent rollout of CNAP,” Truecaller CEO Rishit Jhunjhunwala said during the This autumn 2025 earnings name. “CNAP is partially rolled out, and so far, the impact on our user growth is limited. As we have said in the past, we expect that CNAP might have some impact on user growth, but that remains to be seen as CNAP reaches a full rollout.”

Continued Jhunjhunwala, “Our focus continues to be on delivering a superior product, and as you are aware, the consumer can choose to have CNAP and Truecaller in parallel, where we provide a lot more information and a lot more context and various other solutions, for the consumer.”

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