Elon Musk’s X botched its security key switchover, locking users out

Elon Musk’s X botched its security key switchover, locking users out

We’re seeing reviews across social media that users of Elon Musk’s X are getting caught in infinite loops and, in some circumstances, getting locked out of their X account, following a compulsory two-factor security change that appears to have gone mistaken.

On October 24, X said in a put up that it was asking users who depend on passkeys or {hardware} security keys (such as Yubikeys) as their technique of two-factor authentication to re-enroll utilizing the x.com area. (Users who use an authenticator app are unaffected.)

X said this was a part of an effort to retire the older twitter.com area, which presently redirects to x.com. That change took impact in May 2024. The drawback is that passkeys and security keys are digitally tied to the previous twitter.com area and might’t be transferred to x.com. That means users need to manually un-enroll and re-enroll utilizing the new x.com area.

As a part of the switchover, X warned that after November 10, clients would have their accounts locked until they re-enroll or select another technique of two-factor authentication. 

Now that the deadline has handed, loads of users are reporting that they’ve been locked out of their accounts and might’t re-enroll their passkey or security key, citing error messages or getting caught in an infinite loop.

This is the latest issue to beset X, now owned by Elon Musk after he purchased Twitter, because it was recognized then, for $44 billion. Since taking cost of the social networking website, the company has skilled large layoffs and numerous controversies.

X didn’t reply to a request for remark, however Musk, who now owns X, has been posting as typical, presumably unaffected by the change.

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