ChatGPT uninstalls surged by 295% after DoD deal

ChatGPT uninstalls surged by 295% after DoD deal

U.S. app uninstalls of ChatGPT’s cellular app jumped 295% day-over-day on Saturday, February 28, as customers responded to the news of OpenAI’s deal with the Department of Defense (DoD), which has been rebranded under the Trump administration as the Department of War.

This data, which comes from market intelligence supplier Sensor Tower, represents a large enhance in contrast with ChatGPT’s typical day-over-day uninstall fee of 9%, as measured over the past 30 days.

Meanwhile, U.S. downloads for OpenAI competitor Anthropic’s Claude jumped up by 37% day-over-day on Friday, February 27, and 51% as of Saturday, February 28, after the company announced that it wouldn’t associate with the U.S. protection division. Anthropic said it was not capable of agree on the deal phrases over issues that AI could be used to surveil Americans and be utilized in absolutely autonomous weaponry, which AI will not be yet able to do safely.

A set of customers seemingly favored Anthropic’s place on the matter, the data suggests.

In addition, ChatGPT’s obtain progress was impacted by the news of its DoD partnership, with its U.S. downloads dropping by 13% day-over-day on Saturday, shortly after the news of its deal went public. Those downloads continued to fall on Sunday, after they have been down by 5% day-over-day. (Before the partnership was announced, the app’s downloads had grown 14% day-over-day on Friday.)

These fast adjustments have been also mirrored in Claude’s App Store ranking, as the app hit No. 1 on the U.S. App Store on Saturday, the place it continues to sit down as of Monday, March 2. That’s a bounce of over 20 ranks in contrast with roughly every week before (February 22, 2026).

Consumers are also sharing their opinions about OpenAI’s deal in the app’s rankings, the place 1-star reviews for ChatGPT surged 775% on Saturday, then grew 100% day-over-day on Sunday, Sensor Tower said. Five-star reviews declined during the same interval, dropping by 50%.

Other third-party data suppliers again up Sensor Tower’s findings.

Appfigures, as an illustration, famous that Claude’s complete daily U.S. downloads on Saturday surpassed those of ChatGPT for the first time. It also noticed the U.S. downloads of Claude enhance, however its estimates put that determine even increased: by 88% day-over-day on Saturday.

Image Credits:Appfigures

It famous that Claude is now the No. 1 free iPhone app in six international locations exterior the U.S., including Belgium, Canada, Germany, Luxembourg, Norway, Switzerland.

A 3rd market intelligence supplier, Similarweb, said that Claude’s U.S. downloads over the past week have been round 20x what they have been in January, however that might be because of other causes past the political points, it cautioned.

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