Amazon customers warned you only have 15 days to respond and…

Date:

Amazon customers warned you only have 15 days to respond and…


If you’re considered one of the tens of hundreds of thousands of eligible Amazon Prime customers, now is the time to submit your declare to obtain cash from Amazon’s settlement.

In response to a 2023 lawsuit, the e-commerce titan agreed to a $2.5 billion settlement with the Federal Trade Commission. The lawsuit claimed that Amazon enrolled customers in Prime without their consent and made it difficult for them to cancel their memberships.

The FTC declared that $1.5 billion of the settlement funds can be used to refund affected Prime customers due to Amazon’s alleged “unlawful Prime enrollment and cancellation practices.”

As a part of the settlement, Amazon is obligated to modify its Prime membership signup and cancellation processes, including making a “clear and conspicuous button for customers to decline Prime.”

In an announcement launched in September, the company said, “Amazon and our executives have always followed the law and this settlement allows us to move forward and focus on innovating for customers.”

“We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world,” the assertion continued.

Amazon has already began issuing funds, that are being rolled out in two phases, as automated refunds for eligible Prime customers. This course of started on Nov. 12 and can continue by means of Dec. 24.

The company is now in its second section of funds, the place eligible Prime customers who did not obtain an automated refund can file a declare.

Here’s the whole lot you want to know about the Amazon settlement fee timeline and eligibility:.

Am I eligible for the Amazon settlement fee?

The standards for receiving an Amazon settlement test embody the following:.

How do I submit a declare for the Amazon settlement?

Starting Jan. 5, 2026, the window opened for eligible Prime customers to start submitting claims to obtain a refund from the settlement. You can go to www.subscriptionmembershipsettlement.com to file your declare.

Those who file a declare will obtain a discover of their refund by January 23, 2026. Eligible customers will get an e-mail from Amazon with the choice to settle for their refund through PayPal or Venmo.

Recipients must respond within 15 days.

If Amazon would not get a response to the e-mail, it is going to mail a paper test to the account’s default delivery handle. Checks must be cashed within 60 days of receipt.

When will I get my Amazon settlement fee?

Amazon has already begun issuing claims notices to eligible Prime customers who did not obtain automated funds in the preliminary section. The company is anticipated to distribute these funds in late 2026.

The FTC has announced that there may be not yet a set mailing date for these funds.



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